- Published on Wednesday, 06 August 2014 18:52
- Written by Administrator
- Hits: 3142
Hospitality in the modern sense comprises of four characteristic features.
Is conferred by a host on a guest “a home away from home”.
It is interactive i.e. involving the coming together of a provider and receiver.
It comprises of a blend of tangible and in-tangible factors.
The host provides the guest’s a sense of security and psychological and physiological comfort.
The four attributes, if put to practice; deliver the desired feeling of being “at home” & that’s the feeling Hotel Pineyard is giving to their customers.
- Category: Facilities